Vorex (v5.33.0) -18 May 2024

This release includes new feature, enhancements, and fixes.

New Feature

Copy Tasks as a Template in Project

You can now copy tasks from one project to another with options available under Actions.

Enhancements

Azure AD is now Microsoft Entra ID

Microsoft has rebranded Azure AD to Microsoft Entra ID. The UI in Vorex has, hence, undergone some changes which are related to the rebranding. For more information, see Microsoft Entra ID integration.

Integrations in Left Navigation Panel

All integrations (including Teams and KaseyaOne) are now listed under Integrations in the left navigation panel in the legacy view.

KaseyaOne Moved Under Integrations

The KaseyaOne login page was previously under Admin > Company Settings > KaseyaOne. Now, it has been moved under Integrations on the left navigation panel.

Previous position

Current position

Teams Enhancements

Ticket Options under Vorex-MS Teams Integration

When a ticket is created when a Vorex-MS Teams integration is in place, if the Resource field is left blank, it will default to "Unassigned." Similarly, if the Due Date field is left blank, it will default to "Not available."

Resizing MS Teams Table

Resizing is now possible with the MS Teams table.

Teams - Bulk Enable/Disable Endpoints

In Admin > Integrations, Teams listing page, an option to bulk enable, disable, and delete endpoints has been added.

Fixes

Quotation	Fixed: When user opened a quotation and went to Line Items tab > Add Item > Etilize Catalog, an error which said "Something went wrong. Please contact the system admin," was displayed.
Vorex-VSA 10 Integration	Fixed: When an account was created via API v2, it was not being pushed to VSA 10.
Vorex-IT Glue Integration	Fixed: When user logged into a Vorex tenant that was already connected to IT Glue, opened a ticket in legacy, and tried to update a related item, an error was displayed.
Vorex-IT Glue Integration	Fixed:When a contact was opened in Vorex and the IT Glue tray icon was clicked, an error was displayed which said "Unable to load related data." In case the related data loaded and if the user updated or deleted the related data, an error 500 was displayed.